### How COVID-19 Changed Primary Care Access The COVID-19 pandemic has significantly altered how patients access primary care, especially for chronic conditions like diabetes. Before the pandemic, most primary care visits happened in a doctor's office. However, the pandemic has accelerated the adoption of virtual visits, allowing patients to consult their doctors via video calls or other online platforms. This shift has empowered patients to demand more flexible and accessible healthcare options. Experts have noticed this change and emphasize the need to reach patients where they are, whether that's at home, work, or even a local barbershop. The pandemic has shown that primary care can be effectively delivered outside traditional settings, which is crucial for managing chronic conditions like diabetes that require regular monitoring and consultation. Technology plays a significant role in this new landscape. Artificial intelligence (AI), electronic health records, and personal health devices like glucose monitors are becoming integral parts of primary care. These tools help doctors track patients' health more efficiently and provide timely interventions. For instance, patients can now upload their glucose levels from home, allowing doctors to adjust treatment plans without an in-person visit. However, there are challenges. The shortage of primary care doctors is alarming, and the financial incentives for medical students to choose primary care are lacking. This shortage is expected to worsen, making it harder for patients to find a primary care doctor. As a result, team-based care models involving pharmacists, nurse practitioners, and other healthcare professionals are becoming more common. Despite these challenges, the pandemic has highlighted the potential of virtual care and technology in managing chronic conditions like diabetes. Patients can expect more innovations in primary care delivery, making healthcare more accessible and efficient.