What are the features and benefits of the Livongo glucose meter and diabetes coaching service?

The Livongo glucose meter is one of the most interactive glucose monitors available, featuring a touchscreen color display and a subscription-based model for ordering new strips. Introduced in 2014, it comes with a coaching service that offers real-time support from certified diabetes educators (CDEs) through phone texts, emails, and phone calls. The meter also has over-the-air capability for remote updates, eliminating the need to replace the device for new features. The Livongo meter is not sold directly to consumers but is available through doctors, employers, or health plans. Users register with their email and phone number to receive notifications and support from Livongo coaches. The coaching service provides personalized advice and support, including tips for managing blood glucose levels and dealing with diabetes-related issues. Users can adjust notification settings and contact coaches proactively through the meter or the Livongo app. While some users may find the frequent notifications burdensome, the service is valuable for those who need real-time support and guidance. Overall, Livongo offers a comprehensive solution for diabetes management, filling the gaps between doctor visits and providing continuous support.